📌 Fashion Fusion – Frequently Asked Questions (FAQ)

 

1️⃣ What kind of products do you sell?

We offer a premium selection of luxury fashion items including designer handbags, women’s tops, embroidered Jalabiya, accessories, and exclusive new arrivals from top brands.

2️⃣ Do you sell authentic designer products?

Yes — all our products are 100% authentic. You can check our Authenticity Guide for more information.

3️⃣ What payment methods do you accept?

We accept Visa, Mastercard, American Express, Apple Pay, and other secure payment options at checkout.

4️⃣ Do you ship internationally?

Currently, we primarily serve customers in the UAE, but please contact us if you’re outside the region — we may be able to assist.

5️⃣ How much does shipping cost?

We offer free shipping on all UAE orders. International shipping costs will be calculated at checkout (if available).

6️⃣ How long does delivery take?

Delivery within the UAE typically takes 5-10 business days. You’ll receive a tracking number once your order ships.

7️⃣ Can I return or exchange an item?

Yes — we offer a 30-day money-back guarantee on eligible items. Please visit our Refund & Return Policy page for full details.

8️⃣ How can I track my order?

Once your order is dispatched, you'll receive an email with tracking details so you can follow your delivery in real time.

9️⃣ How do I contact customer support?

You can reach us via:

• 📧 Email: fashionfusioncoae@gmail.com
• 📱 Phone: +971553451342

We’re available 24/7 to assist you.

🔟 How can I get discounts or offers?

Subscribe to our newsletter to receive exclusive deals and a 20% off coupon on your first order!